What are OEM toner cartridges?
An OEM (Original Equipment Manufacturer) cartridge is an ink cartridge that has been manufactured by the original manufacturer of your printer. When you buy an inkjet or a laser printer, your printer contains an OEM cartridge. OEM cartridges can also be purchased separately.
What are remanufactured toner cartridges?
A remanufactured or recycled cartridge is an ink cartridge that has been used, disassembled, refilled with toner, reassembled, and made available for purchase.
Which is better for my printer? An OEM cartridge or a remanufactured one?
Remanufactured toners are often defective and can permanently damage your printer. For best results, it is recommended that you use OEM supplies made by original manufacturer of your printer.
But remanufactured cartridges are cheaper…
Remanufactured cartridges may be cheaper, but quality control varies during the manufacturing process, so you can never be sure what you’re getting. Your printer warranty is void by the manufacturer when you use remanufactured cartridges, so if your printer malfunctions, you’ll be hit with the replacement cost.
Does BrotherToner.com sell OEM cartridges or remanufactured drums?
BrotherToner.com sells only original, OEM Brother toners and cartridges. Brother believes that for best results, you should only use genuine Brother OEM cartridges in your Brother printer.
How do I know when I need a new Brother ink?
Faded or blurred print is one of the main signs that you need to replace your Brother toner, Brother ink cartridge or Brother fax ribbon. If you’re not sure whether you require a replacement, call our professional customer service staff for assistance, toll-free at 845-782-5837.
Why should I buy from BrotherToner.com?
BrotherToner.com has been a leading online retailer for Brother toner cartridges and inkjet cartridges since 1993. We offer a fully secure online shopping experience, super fast delivery, and provide a 100% satisfaction guarantee.
How do I know which model to purchase?
It’s easy to purchase the right model at BrotherToner.com. You can search for Brother toner and drums by model number to find the product that’s right for your printer. If you need assistance in locating the correct model, call our professional customer service staff, toll-free at 845-782-5837. (toll free)
If I buy extra cartridges now in order to save money, how long will it take for them to expire?
An unopened ink cartridge or toner can last for several years when properly stored. Ink cartridges should be stored in their original packaging in an upright position, in a dry place, and at room temperature to ensure the quality of the product is maintained.
What payment methods does your company accept?
You can purchase products at BrotherToner.com using credit card (Visa, Amex, Mastercard, Discover) or via Google Checkout, PayPal or Amazon checkout.
Is it safe?
BrotherToner.com offers a 100% safe and secure online shopping experience. When you shop at BrotherToner.com, you can be sure you are using the most secure checkout services the web has to offer.
How quickly do you process orders?
BrotherToner.com has hundreds of Brother toners, drums, ink cartridges and fax ribbons ready to be shipped immediately. We provide fast, same day shipping on all orders.
What are your shipping costs? Do you offer free shipping?
BrotherToner.com provides UPS flat-rate shipping on all products at a low fee of $5.95.
What shipping methods do you offer?
As well as UPS flat-rate ground shipping, BrotherToner.com offers UPS 2nd Day Air, UPS Next Day Air, and UPS 3 Day Select shipping options if you require your Brother toner or ink cartridge more urgently.
How can I obtain the tracking number?
When you purchase products through BrotherToner.com, you’ll receive an email confirmation with a tracking number. You can also log into your account via our website and track the progress of your order and shipment.
What is your return policy?
If you are not 100% satisfied with your order, you may return your order to us, within 30 days of receipt of your order, and receive a full refund. For more information, read our return policy.
What if the product is defective?
If you receive a product that is damaged or defective, we will provide you with a replacement if you notify us within 30 days of receipt of your order. For more information, read our return policy.
Thank you for taking the time to visit BrotherToner.com! If you need any further assistance with shopping on our site, please call us at 845-782-5837 (toll free) and a customer service representative will be happy to assist you.
We look forward to doing business with you.